Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange. No exceptions.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must also request and be granted a RMA (Return Merchandise Authorization). This number must be present on the packaging or noted somewhere with the shipment.
Non-returnable items:
To complete your return, we require a receipt or proof direct of purchase.
All Returns are subject to a 20% restock.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@racebrakes.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges can be approved if doing so within the 30days of purchase. Just contact us a sales@racebrakes.com.
To return your product, you should send your product to: Porterfield Enterprises 1767 Placentia Ave Costa Mesa, CA 92627.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at sales@racebrakes.com for questions related to refunds and returns.
